CONSULTATION

The Process...

Our Simple Consultation Process: Your Path to a Spotless Space.

At Chamomile Assist Ltd, we believe that a truly clean space starts with understanding your unique needs. Our straightforward consultation process is designed to ensure we provide the perfect cleaning solution for your home or business, every time.

Here's how we make it happen:

1. Initial Contact & Inquiry

Whether you're looking for a one-off deep clean or regular maintenance, your journey with us begins when you reach out. You can easily get in touch by filling out our online form, sending us an email, or giving us a call. We'll promptly acknowledge your inquiry and gather some basic details about your cleaning needs, such as the type of property, its size, and your preferred cleaning dates.

2. Free Initial Consultation (Call/Email)

Next, we'll schedule a no-obligation, complimentary discussion. This initial chat, which can be done conveniently via phone or email, helps us understand your cleaning goals and determine how we can best assist you. We'll discuss:

  • Your Cleaning Vision: What does a perfectly clean space look like to you?
  • Our Services: We'll briefly introduce our range of cleaning options – from regular maintenance to deep cleans, move-in/out services, or specific tasks you might need.
  • Availability: We'll check our availability for your desired timeframe.
  • Next Steps: We'll outline how we can move forward if you're interested in learning more about a tailored cleaning plan.

3. Detailed Needs Assessment & Bespoke Quote

Once we've had our initial chat and you're ready to proceed, we'll dive deeper into the specifics. This crucial step allows us to create a customized cleaning plan and provide an accurate, transparent quote. Depending on the size and complexity of your property, this assessment may involve:

  • On-Site Visit (Recommended for larger jobs): For homes or businesses requiring more extensive or recurring services, we can arrange a quick visit at your convenience. This allows us to accurately assess the space, identify specific areas that need attention, and discuss any particular challenges or preferences you have.
  • On site (pref) or In-depth Discussion (Via call/email for standard services): For more straightforward cleaning needs, we'll have a detailed conversation about:
    • Specific Areas: Which rooms or areas require particular focus?
    • Frequency: How often would you like cleaning services?
    • Special Requests: Do you have delicate surfaces, specific products you prefer, or areas to avoid?
    • Access & Logistics: We'll confirm details about access to your property and any other logistical considerations.
    • Your Priorities: We'll listen carefully to your priorities to ensure our service aligns perfectly with your expectations.

Based on this comprehensive assessment, we'll provide you with a tailored proposal and quote, outlining the recommended cleaning services, frequency, and transparent pricing. Our goal is to leave you with a sparkling clean space and complete peace of mind.

 

Customer  Reviews

 Mel, Wolverhampton

"Excellent, professional and tailored service. Would highly recommend"

Karen, Wolverhampton

"Professional service, Very polite and gets the job done. My place is always spotless...wouldn't use anyone else now. Thankyou"

Richard, Cannock

"Fantastic service, absolutely faultless and I can’t recommend highly enough.

I have used Chamomile Services for over 6 months now and it feels like I’m arriving to a new home after they have been to undertake my cleaning.

Keep up the fantastic work !!!!" 

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